Water Quality Information

Update on Plano's Water Quality

BestLife.com recently posted a story called “The 25 U.S. Cities with the Worst Drinking Water.” Plano appeared on the list along with 16 other Texas cities, including Dallas, Fort Worth, McKinney, Frisco, Garland, Arlington, Irving and Grand Prairie.

The City of Plano's Public Works Department has been unable to verify the validity of this report or make sense of the methodology referenced in the article. The city wants its water customers to know that they receive safe, high-quality drinking water that is regulated to the highest standards. Plano’s water system has a “Superior” rating with the Texas Commission on Environmental Quality (TCEQ), and it exceeds all state and federal drinking water standards.

The City of Plano takes great pride in the high quality of its water, which is the same water shared by the entire North Texas Municipal Water District service area. Learn more in the water quality report.

North Texas Municipal Water District Response

Recently, an online publication issued a list of “The 25 U.S. Cities with the Worst Drinking Water.” This report is being circulated online and four NTMWD Member Cities are included. In fact, 16 of the cities listed are from Texas, many from the DFW area. We have significant concerns about the methods used to develop this list, which is NOT based on scientific studies. We have posted key facts on our website to counter these unsubstantiated claims: https://www.ntmwd.com/safe-drinking-water-top-priority/

2016 Water Quality Report Now Available

The Consumer Confidence Report (CCR) is an annual water quality report provided by the City of Plano to all its water customers. As required by the Safe Drinking Water Act, the purpose of the CCR is to raise customer awareness about the quality of our local drinking water. It provides information about where it is sourced from, what it takes to deliver it to homes, and the importance of protecting drinking water sources.

Use the link below to view the Water Quality Report or call 972-769-4160 to speak to someone about the report or to request a paper copy be mailed to your home.